Privacy Policy

Overview

Parla ("we", "us") provides an AI-powered language-learning app and website. This Privacy Policy explains what we collect, how we use it, and the choices you have. By using Parla you agree to this policy.

Information we collect

• Account information — your name, email address, and profile details, provided when you sign in with Google.
• Learning content — your conversations with the tutor (text and voice), lessons completed, and vocabulary progress.
• Voice and audio — when you use the live voice tutor, microphone audio is captured and processed to power the real-time conversation. We do not use your voice for advertising.
• Usage and device data — app and website activity, device and app version, and log data, collected through analytics tools.
• Subscription status — whether you have an active subscription. We never receive your full payment-card details; payments are handled by Apple and Stripe.

How we use your information

• Provide, personalize, and improve the tutoring experience.
• Track your lessons, vocabulary, and progress across devices.
• Process subscriptions and provide customer support.
• Maintain security and prevent abuse.
• Communicate with you about the service.

AI processing

To generate tutor responses, your messages and — for the live tutor — your speech are sent to our AI provider, Google (Gemini), for processing. Please avoid sharing sensitive personal information you would not want processed by an AI service.

Service providers we share data with

We share data with vendors who process it on our behalf, only as needed to operate Parla:

• Supabase — application hosting, database, and authentication.
• Google — sign-in (OAuth) and the Gemini AI models that power conversations.
• Amazon Web Services — text-to-speech voices (Amazon Polly).
• Apple and RevenueCat — subscription processing and management on iOS.
• Stripe — subscription processing on the web.
• Google Analytics, Segment, and Vercel Analytics — usage analytics.

We do not sell your data

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

Data retention and deletion

We keep your information for as long as your account is active. You can permanently delete your account and all associated data at any time in the app under Profile → Delete account, or by emailing us at ncfausti@gmail.com. Deletion is immediate and cannot be undone.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children’s privacy

Parla is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

International users

We are based in the United States and process data there. By using Parla, you understand your information may be transferred to and processed in the United States.

Your rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, email ncfausti@gmail.com.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date above and, where appropriate, through in-app notice.

Contact us

Questions about this policy? Email ncfausti@gmail.com.